Health and Safety
While abroad, the staff at your student’s host institution will be their primary contact for any on-site issues. Of course, you can contact your student’s UNC Study Abroad Advisor with general questions or issues relating to UNC.
Call UNC Public Safety at +1 919.962.8100, any time, from anywhere in the world.
Encourage your student to download and fill out this A downloadable and printable Emergency Information Card.
Experiencing an emergency abroad? If your student is impacted by an emergency situation, there are several steps they should take and resources available to assist. It is important that you and your student keep this information handy to be able to quickly respond if needed in an emergency situation.
- Get immediate help: Your student should research the local equivalent of 911 so they can get immediate emergency assistance. To find the local emergency phone numbers in the countries they will be visiting, go to the State Department’s site and search for your country-specific information
- Notify the onsite contact: Encourage your student to know how to their various your Faculty Director, host institution or program provider emergency contact. Someone is available to you 24/7 on-site and you should contact this person as soon as is prudent so that s/he may assist you.
- Contact UNC Study Abroad: During regular business hours, you and your student can reach us at +1.919.962.7002; after hours contact the UNC Police at +1.919.962.8100. Callers should ask the UNC Police to contact the Study Abroad Office.
- Contact GeoBlue: They provide 24/7 health insurance assistance, call GeoBlue collect from outside the U.S. at +1.610.254.8771, toll free within the U.S. at 1.844.268.2686, or email email@example.com
- Contact the nearest U.S. Embassy: Consular personnel at U.S. Embassies abroad are available 24 hours a day, 7 days a week, to provide emergency assistance to U.S. citizens. Contact information for U.S. Embassies and Consulates appears on their website. State Department Bureau of Consular Affairs may also be reached for assistance with emergencies at +1 (202) 501-4444.
- Contacting family/guardians: If students are involved in any emergency, it is important for they remain in contact with family. There is a limit to the nature and amount of information the Study Abroad Office may disclose to parents (and/or designated emergency contacts), so it is best for students to communicate with family directly.